Your cart is empty
You may check out all the available products and buy some in the shop
Return to shop
Support Center
๐ธ Refund Policy
๐ธ Refund Policy
๐ Effective Date: 01/03/2025
๐ซย No Refunds for Digital Products
โ All sales of digital goods (software, templates, etc.) areย finalย once downloaded or accessed.
โ Exceptions
Refundsย mayย be consideredย onlyย if:
Defective Product:ย The item is unusable due toย our errorย (e.g., corrupted file).
Undelivered Product:ย No access granted withinย 24 hoursย of purchase (proof required).
๐ How to Request a Refund
1๏ธโฃ Emailย ๐งย support@digimona.comย withinย 48 hoursย of purchase.
2๏ธโฃ Include:
โช๏ธ Order number.
โช๏ธ Detailed reason + screenshots (for technical issues).
3๏ธโฃ Weโll respond withinย 3 business days. Approved refunds processed inย 5โ7 days.
โ ๏ธ Non-Refundable Situations
โ Change of mind or accidental purchases.
โ Failure to check system requirements before buying.
๐ง Technical Support
Contact usย firstย for troubleshooting! Most issues resolved within hours.